Frequently Asked Questions
RASA offers affordable perfume and cosmetic products made with natural ingredients for safe and effective body and skin care. Our products are chemical free, concern specific and designed for daily use without compromising on quality.
No, RASA products are suitable for all age groups and all skin types. We use gentle natural ingredients in our perfumes and cosmetics, making them safe for everyday use.
Yes, RASA products are eco friendly. We use glass jars and recyclable or reusable packaging to reduce environmental impact and support sustainable beauty.
All RASA perfumes and cosmetic products are proudly made in India. We support local manufacturing while maintaining high quality standards.
No, RASA is a cruelty free brand. Our perfumes and cosmetics are not tested on animals and are clinically tested for safety.
Sint by RASA perfumes are long lasting and can stay up to 12 to 15 hours depending on skin type and application. Our premium fragrance blends are designed for all day freshness.
Yes, Sint by RASA fragrances are perfect for daily wear. They offer a fresh, pleasant and long lasting aroma suitable for office, college and special occasions.
Yes, Sint by RASA perfumes are made with natural and organic ingredients and are free from harmful chemicals, making them safe for regular use.
To order from RASA shop shopify store, browse your favourite perfumes or cosmetics, add them to cart and proceed to secure checkout. Follow the simple steps to complete your purchase.
Please contact our Customer Care on +91 81715 07733 and we will be happy to talk you through and help you solve any issues you may be experiencing.
RASA accepts returns only if the product is damaged, defective or wrongly delivered. The product must be unused, in original packaging and with invoice. We follow a no return policy after successful delivery in other cases.
You can request an address change before dispatch by emailing support@rasashop.in or calling +91 81715 07733. Orders are dispatched within 48 to 72 working hours, so changes are allowed only before shipment.
You can cancel your order by calling +91-8171507733 or by logging into your RASA account before dispatch. Orders cannot be cancelled once dispatched within 48 to 72 hours.
Refund will be processed to the same payment method used during purchase. It usually takes 5 to 7 business days to reflect in your account as per bank policy.
RASA orders are usually delivered within 5 to 7 working days. You can track your perfume or cosmetic order using your order ID from your account section.
You can track your order by logging into your RASA account and using the Track Your Order option to see real time delivery status.
You can call or WhatsApp us at +91-8171507733 or email support@rasashop.in for any query related to RASA perfumes, cosmetics or online orders.
If you receive a damaged or defective product, please call or WhatsApp us at +91-8171507733 within 24 hours of delivery for quick assistance.
RASA offers 100 percent secure online payment through Razorpay with multiple trusted payment options to ensure safe transactions.
You can pay using Cash on Delivery, Debit Card, Credit Card, UPI, Net Banking and wallets like Paytm, PhonePe, Cred and Mobikwik on the RASA online store.