Welcome to RASA CHEMTECH. By using our website and services, you agree to the terms outlined below. Please review them carefully. 

Collection of Personally Identifiable Information (PII) and other information

We collect only the data necessary to provide and improve our services. This may include:

• Name, address, phone number, email
• Date of birth
• Purchase history
• IP address and browser details

We do not sell, lease, or distribute your personal data to third parties.

Certain behavioral data (such as URLs, IP addresses, and browser type) may be automatically tracked to enhance your experience. This data is used in aggregate and not linked to personal identification.

Credit card, debit card & banking information

We do not store or collect your credit/debit card or banking information. All transactions are securely processed through our trusted payment gateway partners.

Registration

To create an account, you will need to provide basic information such as your name, email, and a password. Keep your password confidential.

Technologies that enhance your experience

We may collect technical details like:

• Referring URLs
• IP addresses
• Browser types
• Access times

This helps us personalize and improve your website experience.

Web beacons & tracking links

We use tracking technologies (like web beacons and cookies) to:

• Analyze user behavior
• Improve support and promotions

These tools enhance user experience and are commonly used industry-wide.

Cookies

Cookies help us understand user preferences and site usage. You may disable cookies in your browser settings, though some features may not function optimally.

Use of personal information

Your information may be used to:

• Fulfill orders and provide services
• Enhance customer support
• Improve marketing efforts (with opt-out available)
• Resolve disputes and technical issues
• Notify you of new products or offers
• Meet legal or compliance requirements

We may also use aggregated data for internal analysis and product improvement.

Marketing & communication

Emails

You may receive newsletters, product updates, and promotional content. You can unsubscribe at any time.

Text messages

If you provide your mobile number, we may send SMS alerts about promotions or product launches. Standard carrier rates may apply.

Phone calls

You may receive occasional calls regarding orders or offers.

Service communications

You will be contacted for essential updates such as:

• Order confirmations
• Customer service queries
• Account notifications

Special events, surveys & contests

From time to time, we may host contests, giveaways, or surveys. Participation is voluntary. All data collected will be treated per this policy.

Third-party advertisements

We may use third-party partners to display ads. These may use anonymous information (excluding personal identifiers) to show relevant advertisements.

Links to other sites

Our website may link to third-party websites. We are not responsible for their privacy practices or content. Please review their policies before sharing information.

Sharing of information

We may share limited data with:

• Affiliates
• Logistics & shipping partners
• Payment processors
• Customer service providers

Only for services consistent with this policy.

We may also disclose information:

• If legally required
• To prevent fraud or abuse
• To protect our rights and safety

Business transfers

In case of a merger, acquisition, or reorganization, your information may be transferred to the new entity — while continuing to honor this policy.

Data transfers to other countries

Your data may be processed or stored outside India, but always under jurisdictions with adequate legal protections.

Choice / opt-out

You can opt out of non-essential communications anytime:

• Via account settings
• Through "Unsubscribe" links in emails

Policy changes

We may update our Privacy Policy from time to time. Significant changes will be prominently notified on our website. Previous versions will be archived and available upon request.

Feedback & queries

We value your feedback. Reach out to us at: support@rasashop.in or call us at +91-93107 12609.

RASA CHEMTECH, Floor No. 2, Wellington Homes, Friend Enclave, Radhaswami Ashram Marg, Shahberi, Ghaziabad, Uttar Pradesh – 201009